FAQ

Please have a look below and if you still have unanswered questions, feel free to contact us at info@nannupmusicfestival.org or on 08 9756 15 11.
 

GENERAL

When is the Nannup Music Festival?
The Nannup Music Festival is held annually on the WA Labour Day Long Weekend (first weekend of March). It runs from Friday 5pm through to Monday 12pm.

Where is Nannup and how do I get there?
Please see info here.

What weather should I expect?
Usually nice and hot during the day and cooler in the evenings. Pack everything, from bathers to warm sleeping bags and extra blankets.

Nyoongar Calendar:
Bunuru (Feb – Mar), Second summer, Season of the adolescence

“Bunuru is the hottest time of the year with little to no rain. Hot easterly winds continue with a cooling sea breeze most afternoons if you’re close to the coast. Therefore, traditionally this was, and still is, a great time for living and fishing by the coast, rivers and estuaries. Because of this, freshwater foods and seafood made up major parts of the diet during this time of year.

Bunuru is also a time of the white flowers with lots of white flowering gums in full bloom, including Jarrah, Marri and Ghost Gums.

Another striking flower that is hard to go past is the female Zamia (Macrozamia riedlei). Being much larger than that of its male counterpart, the huge cones emerge from the centre of the plant with masses of a cotton wool like substance.

As the hot, dry weather continues the seed upon the cones change from green to bright red, indicating they’re ripening and becoming more attractive to animals, particularly the emu, that will eat the toxic fleshy outer.”

Source: Australian Government, Bureau of Meteorology

Where can I stay?
Please see all accommodation info here.

Is there parking on site?
If you’re camping, we suggest that you leave your car at your campsite and either walk, cycle or jump on our Cruisy Bus to get to the main festival site. If you absolutely need to use your car, parking is free and relatively easy around the town of Nannup, even during the Festival. Please be aware of the event road closures, local homes and businesses.

Disabled Parking bays are located on the corner of Warren Rd and Grange Rd and on Jephson St.

Is there drinking water available?
Yes, there are water refill stations around the festival site, at our bars and at all venues. Please BYO bottle to refill and help us keep in line with the Festival’s philosophy of refuse, reduce, reuse, recycle. Nannup Music Festival stainless steel water bottles are also available for sale at the Festival Shop.

Is this a family friendly event?

Absolutely. Our laid back atmosphere, street performers, free kids activities in the Playground and free entry for children, make our event the ideal place to share a camping festival experience with your family. All ages welcome!

Please note that all children (12 yrs and under) need to be accompanied by a parent/carer at all times and that youth (13-17 yrs) need to be accompanied by a parent/carer in our licensed venues.

We value and support free artistic expression, so please also keep in mind that, at times and depending on the artist, there might be language or performances that you may consider unsuitable for your children.

Are there food facilities?
Yes, you will find plenty of delicious options at our Festival Markets and at the local Nannup cafés.

Can I volunteer?
Yes you can. Please see all volunteer info here.

Can I bring my dog?
No. As much as we love our four-legged friends, they are not allowed in our Festival venues.

Can I use EFTPOS?
It is generally a good idea to bring cash with you – Nannup’s ATMs do run out of cash over the weekend and EFTPOS transactions can be unsuccessful or slowed down due to the number of visitors in town.

Ticket Office: EFTPOS, Cash, Cash Out

Festival Bars: Cash Only

Festival Shop: EFTPOS, Cash

Festival Markets: EFTPOS, Cash (depending on stallholder)

Are there ATMs around?
Yes but they do run out of cash during the Festival:

A Taste of Nannup: ATM

Nannup Hotel: ATM

Nannup Deli/Caltex: ATM

Nannup Newsagency & Post Office: Cash Out/ Banking Services

TICKETS

How can I purchase tickets?
Festival and Camping tickets can be purchased online through TryBooking.

Tickets may also be purchased in person by visiting the Nannup Music Club Inc. Office, located at 20 Brockman St in Nannup. Please call us on (08) 9756 1511 to confirm opening hours.

We also provide phone ticket sales via credit card. We can then mail you your tickets (postage and admin fees apply) or you can pick them up from the Festival Office when you arrive in Nannup for the Festival. Again, call us on (08) 97561511.


How much do tickets cost?
We offer four ticket releases: Early Bird, Hummingbird, Songbird and Bluebird. More info here.

Do I need to purchase Festival tickets for my children?
No. Children (12 years and under) get free entry to all festival venues and need to be under adult supervision at all times.

Do I need to purchase Camping tickets for my children?
Yes, for children over 1 year old. 

Can I purchase tickets at the festival?
Yes, from our Festival Ticket Office.

Opening hours during the Festival: Friday 9am-11pm, Saturday & Sunday 8am-11pm. Tickets are not available on the door at our venues, with the exception of Friday night at the Amphitheatre where you can purchase a separate Friday Night ticket. Camping tickets can also be purchased directly from the Festival Campground (Nannup Recreation Centre) when you arrive in Nannup.

Do I need a separate ticket for the Friday night opening concert if I hold a Weekend Ticket?
No, access to the opening Friday night performances at the Amphitheatre is included in your Festival Weekend Ticket.

Do you offer concession tickets?
Sorry, we don’t. We keep our ticket prices as affordable as possible and we offer plenty of free programmed entertainment during the weekend. Please also keep an eye out for our Early Birds.

Do you accept pensioner concession cards?
Sorry we don’t. We keep our ticket prices as affordable as possible and we offer plenty of free programmed entertainment during the weekend. Please also keep an eye out for our Early Birds.

Can I obtain a companion ticket?
Yes, you can. The Nannup Music Festival is an affiliate of the WA Companion Card Program. For phone sales, please call us on (08) 97561511 and have your Companion Card and Credit Card numbers available. You can alternatively obtain your companion ticket at our Festival Office.

Who’s the Companion Card for?

The Companion Card is for people with a significant and permanent disability, who require attendant care support in order to participate at community venues and activities are always going to need a high level of care to get to community based activities. Cardholders present their card when booking or purchasing a ticket from a participating business or organisation. Participating businesses/organisations will recognise the Companion Card and issue the cardholder with a second ticket for their companion at no charge.

Will I receive a physical ticket?
No. If you purchase your tickets online, you will just receive a booking confirmation from TryBooking. If you make your purchase at our Office or over the phone, we will hand you or post (for a $2 postage fee) a printout of the booking confirmation.

How do I obtain my festival wristband(s)?
Please bring your TryBooking confirmation to the Festival Office during the Festival. Our Office Team will scan it and exchange it for the appropriate Festival and Camping wristband(s).

Can I bring my booking confirmation on my smartphone or tablet?
Yes. Please ensure that your device is readable (e.g. no cracked screens, enough charge).

Do you offer refunds?
Sorry, we don’t. All sales are final.

More questions?

CAMPING

Where is the Festival Campground?
The Festival Campground is located at the Nannup Golf Course (Warren Rd, next to the Nannup Recreation Centre), within a short walking distance from all venues. If you don’t feel like walking, you can also jump on our Cruisy Bus, a continuous shuttle service between the Festival Campground and the Festival Ticket Office by gold coin donation.

When can I arrive?
From Friday 9am.

When do I need to leave by?
Monday noon at the latest.

Will Camping tickets be available at the gate?
Yes, Camping tickets will also be available directly from the Festival Campground on the day.

Are there toilets and showers provided?
Yes.

Are the campsites powered?
All sites are unpowered. Generators are allowed in a designated area only, please ask the Campground Warden for directions.

Can I park my car next to my campsite?
Yes.

I’d like to camp next to my friends but we’re arriving at different times. What can we do?
Feel free to save a spot for them until they arrive.

Can I bring my caravan/motorhome?
Caravans, camper trailers, motorhomes, vans, buses welcome. Please note that the only dump point in Nannup is not accessible during the Nannup Music Festival. Find more available dump points here.

Can I have a campfire?
Campfires are not permitted at our Campground; the Festival runs during a Restricted or Total Fire Ban (dates are subject to seasonal change).

Can I bring a gas cooker?
Yes.

Are there noise restrictions?
Please be respectful of other campers and the community of Nannup at all times. No music or loud conversations after midnight.

What do I do with my rubbish?
Please leave the Campground as you found it. You can use the KAB bags provided and the allocated bins/trailer.

THE ESSENTIALS

Bush Breakfast
Come down to the Playground for our plastic free, fundraising Bush Breakfast on Saturday, Sunday and Monday mornings from 7:30am to 10:00am to enjoy a hearty cooked breakfast or a yummy bowl of muesli. Fruit, tea and coffee included. All proceeds go towards next year’s Festival.

Camera Policy

No professional cameras or recording devices are allowed in the Festival venues.

Unauthorised drones are not allowed anywhere in the festival site.

Cash
Even though there  are a number of ATMs in Nannup and most of our vendors and local businesses accept EFTPOS (our festival bars only accept cash), please make sure you bring enough cash with you. We are a small country town and historically, Nannup does run out of cash during the Festival; EFTPOS transactions can also be unsuccessful or slowed down due to the number of visitors.

Cash Out & ATM
A Taste of Nannup (ATM)

Nannup Deli/Caltex (ATM)

Nannup Hotel (ATM)

Nannup Newsagency & Post Office (Cash Out/ Banking Services)

Ticket Office (Cash Out)

Cruisy Bus
Our Cruisy Bus is a continuous shuttle service between the Festival Campground and the Festival Ticket Office, by gold coin donation (or equivalent).

Bus stops are located at the Recreation Centre and outside the Town Hall on Warren Road.

Rec Centre departures on Saturday and Sunday commence at 8:30am. Friday at 5:30pm.

The last bus from opposite the Town Hall departs at 11pm.

No children may travel on the bus unless accompanied by an adult. All passengers must be seated at all times and use the seat belts provided. Gold coin donation (or equivalent) is from each passenger for each trip.

Device Recharge Station
Available at the Volunteer HQ by gold coin donation. BYO charger.

Disabled Toilets
You can check the locations of public and disabled toilets locations in Nannup here.

Emergency Evacuation
In the event of an emergency, please proceed to the Village Green, the grassed area behind the Town Hall (see map) and await further instructions. There is a second evacuation point at the Festival Campground (Nannup Recreation Centre).

Festival Shop
Our Festival Shop can be found at the end of Brockman Street next to the Amphitheatre entrance. Artist CDs, Festival merch and more. EFTPOS available.

Festival Markets
Our Festival Markets are located on Brockman Street and enjoy public access. They kick-off on Friday at 5pm and they run from early in the morning till late at night on Saturday and Sunday. Monday morning is general bump out but you might find some last minute bargains as some stalls choose to trade till 11am.

Make sure to check the Nannup Saturday Farmers Markets, “a quirky mix of farmers and community markets, giving you the chance to talk to the producers and find out where your food comes from”.

Fires
Campfires and naked flames are not permitted anywhere within the Festival or the Shire of Nannup; our event runs during a Restricted or Total Fire Ban (dates are subject to seasonal change).

First Aid
A First Aid post is located inside the Amphitheatre. It is staffed by Senior First Aid Volunteers from 5pm to midnight on Friday and from 9am to midnight, Saturday and Sunday. No medication available.

For all major emergencies dial 000 or go directly to Nannup Hospital (corner of Carey and Kearney Streets).

Friday Night Opening Concert
You can purchase a Friday only ticket for the Amphitheatre opening concert at the Festival Shop (outside the Amphitheatre, end of Brockman St) on Friday night at the price of $40 per person for Adults and $20 for Youth.

To purchase a Full Weekend Ticket on Friday night (which also gives you access to the Friday night program), please head to the Ticket Office (top of Brockman St) which will be open until 11pm.

Info Tent
 The Festival Info Tent is located at the top of Brockman Street. It is open over the festival for up-to-date info on what’s happening, where to go, program changes.

Lost And Found
Please hand any lost and found items to the Info Tent.

Little & Young People
Our laid back atmosphere, street performers, free kids activities in the Playground and free entry for children, make our event the ideal place to share a camping festival experience with your family.

Youth need to be accompanied by a parent or legal guardian for entry in licensed venues. Children need to be accompanied by a parent or legal guardian at all times.

Child: 0-12yrs

Youth: 13-17yrs

Please note that we value and support free artistic expression, so please keep in mind that, at times and depending on the artist, there might be language or performances that you may consider unsuitable for children.

Ticket Office
Buy your tickets, exchange your e-tickets for wristbands, get your Festival Program, enter a raffle. Check back soon for more details.

Opening hours:

Friday 9am-11pm

Saturday & Sunday 8am-11pm

Volunteer HQ
If you are one of our dedicated Volunteers, head to the Volunteer HQ to register and confirm your shifts. Our Volunteer HQ will be located at the top of Brockman St.