FAQ

GENERAL

When is the Nannup Music Festival?
The Nannup Music Festival is held annually on the WA Labour Day Long Weekend (first weekend of March). It runs from Friday 5pm through to Monday 12pm.
Where is Nannup and how do I get there?
Please see info here.
What weather should I expect?
Usually nice and hot during the day and cooler in the evenings. Pack everything, from bathers to warm sleeping bags and extra blankets.
Where can I stay?
Please see all accommodation info here.
Is there parking on site?
If you’re camping, we suggest that you leave your car at your campsite and either walk, cycle or jump on our Cruisy Bus to get to the main festival site. If you absolutely need to use your car, parking is free and relatively easy around the town of Nannup, even during the Festival. Please be aware of the event road closures, local homes and businesses.

Disabled Parking bays are located outside the Festival Office on Grange Rd. Access to the Amphitheatre parking is limited and an ACROD Parking permit is required. Please ask for more info at the Ticket Office.

Is there drinking water available?
Yes, there are water refill stations around the festival site, at our bars and at all venues. Please BYO bottle to refill; we strive to be a plastic free festival.
Is this a family friendly event?

Absolutely. Our laid back atmosphere, street performers, free kids activities in the Playground and free entry for children, make our event the ideal place to share a camping festival experience with your family. All ages welcome!

Please note that all children (12 yrs and under) need to be accompanied by a parent/carer at all times and that youth (13-17 yrs) need to be accompanied by a parent/carer in our licensed venues.

We value and support free artistic expression, so please also keep in mind that, at times and depending on the artist, there might be language or performances that you may consider unsuitable for children.

Are there food facilities?
Yes, you will find plenty of delicious options at our Festival Markets and at the local Nannup cafés.
Can I volunteer?
Yes you can. Please see all volunteer info here.
Can I bring my dog?
No. As much as we love our four-legged friends, they are not allowed in our Festival venues.
Can I use EFTPOS?
It is generally a good idea to bring cash with you – Nannup’s ATMs do run out of cash over the weekend and EFTPOS transactions can be unsuccessful or slowed down due to the number of visitors in town.

Ticket Office: EFTPOS, Cash, Cash Out

Festival Bars (Amphitheatre & Tigerville): Cash Only

Festival Shop: EFTPOS, Cash

Festival Markets: EFTPOS, Cash (depending on stallholder)

Are there ATMs around?
Yes but they do run out of cash during the Festival:

A Taste of Nannup: ATM

Nannup Hotel: ATM

Nannup Deli/Caltex: ATM

Nannup Newsagency & Post Office: Cash Out/ Banking Services

TICKETING

How can I purchase tickets?
Festival and Camping tickets can be purchased online through TryBooking. Link available 1 November.

Tickets may also be purchased in person by visiting the Nannup Music Club Inc. Office, located at 31 Warren Rd in Nannup. Please call us on (08) 97561511 to confirm opening hours.

We also provide phone ticket sales via credit card. We can then mail you your tickets (postage and admin fees apply) or you can pick them up from the Festival Office when you arrive in Nannup for the Festival. Again, call us on (08) 97561511.

How much do tickets cost?
We offer four ticket releases: Early Bird, Hummingbird, Songbird and Bluebird. Prices available 1 November. We also offer Friday Night tickets for the opening concert at the Amphitheatre at the price of $40 per person.
Do I need to purchase Festival tickets for my kid(s)?
No. Children (12 years and under) get free entry to all festival venues and need to be under adult supervision at all times.
Do I need to purchase Camping tickets for my kid(s)?
Yes. 
Can I purchase tickets at the festival?
Yes, from our Festival Office, located at 31 Warren Rd in Nannup.

Opening hours during the Festival: Friday 9am-11pm, Saturday & Sunday 8am-11pm. Tickets are not available on the door at our venues, with the exception of Friday night at the Amphitheatre where you can purchase a separate Friday Night ticket. Camping tickets can also be purchased directly from the Festival Campground (Nannup Recreation Centre) when you arrive in Nannup.

Do I need a separate ticket for the Friday night opening concert if I hold a Weekend Ticket?
No, access to the opening Friday night performances at the Amphitheatre is included in your Festival Weekend Ticket.
Do you offer concession tickets?
Sorry, we don’t. We keep our ticket prices as affordable as possible and we offer plenty of free programmed entertainment during the weekend. Please also keep an eye out for our Early Birds.
Do you accept pensioner concession cards?
Sorry we don’t. We keep our ticket prices as affordable as possible and we offer plenty of free programmed entertainment during the weekend. Please also keep an eye out for our Early Birds.
Can I obtain a companion ticket?
Yes, you can. The Nannup Music Festival is an affiliate of the WA Companion Card Program. For phone sales, please call us on (08) 97561511 and have your Companion Card and Credit Card numbers available. You can alternatively obtain your companion ticket at our Festival Office.

Who’s the Companion Card for?

The Companion Card is for people with a significant and permanent disability, who require attendant care support in order to participate at community venues and activities are always going to need a high level of care to get to community based activities. Cardholders present their card when booking or purchasing a ticket from a participating business or organisation. Participating businesses/organisations will recognise the Companion Card and issue the cardholder with a second ticket for their companion at no charge.

Will I receive a physical ticket?
No. If you purchase your tickets online, you will just receive a booking confirmation from TryBooking. If you make your purchase at our Office or over the phone, we will hand you or post (for a $2 postage fee) a printout of the booking confirmation.
How do I obtain my festival wristband(s)?
Please bring your TryBooking confirmation to the Festival Office during the Festival. Our Office Team will scan it and exchange it for the appropriate Festival and Camping wristband(s).
Can I bring my booking confirmation on my smartphone or tablet?
Yes. Please ensure that your device is readable (e.g. no cracked screens, enough charge).
Do you offer refunds?
Sorry, we don’t. All sales are final.
More questions?

CAMPING

Where is the Festival Campground?
The Festival Campground is located at the Nannup Golf Course (Warren Rd, next to the Nannup Recreation Centre), within a short walking distance from all venues. If you don’t feel like walking, you can also jump on our Cruisy Bus, a continuous shuttle service between the Festival Campground and the Festival Ticket Office by gold coin donation.
When can I arrive?
From Friday 9am.
When do I need to leave by?
Monday noon at the latest.
Will Camping tickets be available at the gate?
Yes, Camping tickets will also be available directly from the Festival Campground on the day.
Are there toilets and showers provided?
Yes.
Are the campsites powered?
All sites are unpowered. Generators are allowed in a designated area only, please ask the Campground Warden for directions.
Can I park my car next to my campsite?
Yes.
I'd like to camp next to my friends but we're arriving at different times. What can we do?
Feel free to save a spot for them until they arrive.
Can I bring my caravan/motorhome?
Caravans, camper trailers, motorhomes, vans, buses welcome. Please note that the only dump point in Nannup is not accessible during the Nannup Music Festival. Find more available dump points here.
Can I have a campfire?
Campfires are not permitted at our Campground; the Festival runs during a Restricted or Total Fire Ban (dates are subject to seasonal change).
Can I bring a gas cooker?
Yes.
Are there noise restrictions?
Please be respectful of other campers and the community of Nannup at all times. No music or loud conversations after midnight.
What do I do with my rubbish?
Please leave the Campground as you found it. You can use the KAB bags provided and the allocated bins/trailer.
More questions?