Volunteer Role Descriptions

This information is provided to give Volunteers an idea of what roles might suit them and to assist them in  filling out the Volunteer Registration form which goes online in November. The Volunteer requirement is 3 x 3hour shifts, ideally spread over three days.

Arboretum Workshops Assistant

o Assist artists with workshop setup and pack down
o Clean up stations as required

o Ensure that workshop attendance does not exceed capacity

o Ensure that only ticket holders access the workshops area

Artist Checkin/Instrument Lockup

o Welcome Artists
o Sign Artists in

o Hand out Artist packs

o Take instruments to and from the lockup

Artist Transport

o Transport artists to and/or from Perth
o Vehicle must be able to accommodate at least one artist and their instrument and luggage

Bar Attendant

o Serve customers at NMF Bars
o Stock and restock bar supplies

o Must have current RSA certificate

Bar Manager

o Liaise with Festival Bar Manager
o Serve customers at NMF Bars

o Stock and restock bar supplies

o
Must hold minimum current ‘Manager Licensed Premises’

Bush Breakfast (Catering)

Bush Breakfast for voucher holders on Saturday, Sunday and Monday mornings

o Serve customers a cooked or continental breakfast
o Cook at BBQ

o Clear tables as required

o Wash dishes at the Festival washdown station as part of our commitment to reduce plastic waste


Camping

Camping Coordinators
Please contact the Volunteer Manager directly if you are interested in this position.

o Set up own caravan or camper at entrance to Camping area

o Direct campers to their allocated area

o Explain Camping layout and facilities to campers

o Sleep overnight at the Campsite

o Be contactable at all times


Camping Attendant

o Monitor the Camping area during the day

o Direct campers to their allocated area

o
Explain Camping layout, recycling and waste management and other facilities to campers
o Bring some reading material as there are some quiet periods


Camping Setup and Pack Down

o Set up tents in Artist Camping area on the Thursday prior to the festival

o Pack down Monday 

Covid Marshall (subject to WA Health Dept guidelines at the time of the festival)

o Have a National Police clearance
o
Must be 18 years or over
o
Undertake online Infection Control Training Covid 19
o
Have a thorough knowledge of the NMF Covid Event Plan
o
Monitor the cleaning log and make sure that it is uptodate
o
Ensure hand sanitizer is provided at all high touch points
o
Count patrons to monitor crowd density
o
Where queuing/crowing occurs, encourage patrons to remain 1.5m apart
o
Redirect patrons to alternative food and beverage service areas that are less crowded

Entrance Attendant

o Obtain specific instructions about wristbands when you sign in for your shift
o Ensure only those with valid wristbands enter the venue

o Direct nonticket holders to the Ticket Office or the Volunteer HQ

Festival Shop

o Stock and restock artist merchandise and NMF merchandise
o Receive and process artist merchandise

o Handle sales and merchandise enquiries

o Previous customer service/POS experience would be an advantage.

First Aid Station

o Attend to minor health incidents
o Refer serious incidents to the St John Ambulance or the Nannup District Hospital

o Attend a brief information session on Saturday morning

o
Must have a Senior First Aid Certificate (or higher qualification)

Ice Trailer Collection and General Courier

Please contact the Volunteer Manager directly if you are interested in this position.

o Vehicle with tow hitch required (with 2.3 tonne towing capacity, includes trailer and full load of ice).
o
General drop off and pick up of festival products for 2 days prefestival and Monday postfestival
o Contact the Volunteer Manager directly for more information

Information Tent

o Provide Festival information, distribute maps and assist with enquiries/issues
o Provide general local Nannup information regarding venues and amenities

o Manage Lost Property

o Familiarity with the festival and the local area would be an advantage.

Logistics

Assist with preparing the festival site. Some physical work is required.
Note: Festival setup may include camping during the prefestival week. Fifteen hours or more of  volunteering during setup week will entitle you to free weekend camping as well.
Please contact the Volunteer Manager directly if you are interested in this option.

Setup prefestival (Mon/Tues/Wed/Thurs/Fri)

Typical roles include:
o Set up temporary fencing, hessian walls, marquees

o Set up chairs, umbrellas, decorations, LookSeeDo in the Playground area

o Erect corporate and directional signage

o Setup bars and green room


Pack down postfestival (Mon/Tues/Wed/Thurs)

Reverse of setup procedure.

LookSeeDo in the Playground

o This role involves working with children
o Friendly, happy and creative people are ideal for this position

o Work with festival goers at various arts and crafts stations

o Must have a current Working with Children Check

LookSeeDo in the Playground Face Painting

o Create inspiring face art within the Family Fun area
o Must have a current Working with Children Check

o Evidence of previous experience may be required as face painting is a Festival fundraiser

RSA Marshall

o Keep access ways clear
o Maintain seating areas
o Monitor crowd for smoking, and disorderly conduct. Alert Security if necessary.

o RSA Marshalls are based in licensed areas so Volunteers must be over 18 years of age.

MC

o Must be comfortable presenting and being on stage
o All material will be supplied in an MC file at venue
(stage management, artist introduction, inform audience of upcoming performances, aknowledge sponsors, etc.)
o
Assure completion of APRA forms after each artists performance. Further notes provided in MC file supplied at venue. FORMS MUST REMAIN AT VENUE.

Raffle Sales

o Encourage people to purchase raffle tickets in support of the festival bottom line!
o This may include roving the festival site.

o A willingness to engage with the public is essential for this role.

Road Warden/Parking Attendant

o Monitor the Festival road closure and reserved parking areas as required
o Ensure that no unauthorised vehicles enter the festival road closure

o Monitor vehicle access to Camping areas and Amphitheatre backstage

o Ensure only those with correct identification enter the sites (by wristband colour & car sticker)

o
Provide directions to artists re campsite location and backstage to Amphitheatre
o Bring some reading material as there are some quiet periods

Shuttle Bus Driver

o Transport festival goers to and from the Festival Campground (Nannup Recreation Centre)
o Must have PTD Authorisation to transport passengers in the Nannup 12seater Community Bus

Stalls Checkin

Typical roles include:

o Staff the stalls checkin desk on the Friday before the festival
o Welcome stallholders and inform them of checkin procedures

o Manage traffic and temporary parking until Stalls Manager can guide stallholders to their allocated bay

Ticket Sales Points at the Festival Hub (or at the Festival Campground)

o Sell festival and camping tickets through POS system
o
Exchange tickets for wristbands check in ticket holders, scan tickets, hand out wristbands and  programs
o
Sell raffle tickets
o
Assist at the phone charging station as necessary
o Provide cash out through EFTPOS Machine

o Answer general enquiries or direct people to the information desk

o Previous customer service/POS experience would be an advantage

Volunteer Checkin

o Check in volunteers and issue Tshirts & wristbands
o
Sign In/Out volunteers for each shift using the electronic database
o Induct volunteers on shift processes and responsibilities

o Notify Volunteer Manager of unfilled shifts

o Deal with general enquiries

o Ability to use a laptop and/or tablet device is required for this position

Volunteer Office Runner

o Communicate messages between various festival staff and locations
o Provide refreshment to volunteers at various stations

o Fill in should there be a shortage of volunteers at any station

Waste Wise Team

Venue Host (Must be 18 years or over as these are licensed venues)
o
Rove around your allocated festival venues
o
Clear and wipe down tables in your allocated venues.
o
Pick up litter and place in the correct bin. Assist patrons to use the correct bins.
o
Empty bins when needed
o
Ensure that all venues look their best at all times, wipe down seating and reset between acts.

 Festival Waste Rovers
o
Remove full bin bags from the bin stations at the main festival site on Brockman Street, the Artist Camping area and the town bins on Warren Rd
o Replenish bin liners

o Place full bin bags in NMF trailers (or by the bin for Warren Rd)

o
Pick up litter as necessary. Encourage festival attendees to dispose of their rubbish in a manner which supports the festivals responsible waste management efforts
o
Drive the NMF trailers to the Nannup Waste Management Facility and dispose of waste, picking up rubbish bags from Warren Rd on your way
o
Ensure that the festival site looks its best at all times
o
Record waste data on the sheets provided

Recycling Team
o
Replace recycling bins when full (main festival site and all licensed venues)
o
Take full recycling bins to recycling station for storage
o Crush aluminium cans

o
Record recycling data on the sheets provided 

 Food Court Attendant
o
Clear and wipe down tables at main food court and use the right bin for waste disposal
o Pick up litter if you notice it

o
Encourage festival goers to use the right bin for their waste
o
Empty bins when needed
o
Return food court furniture to original setup positions when patrons are not using them anymore (food court site plan available at the dishwashing station)
o
Ensure that the food court looks its best at all times 

Dishwashing Station Attendant
o
Operate the main food court dishwashing station (wash dishes, replenish water, empty compost bucket)
o
Ensure that the crockery/cutlery stations are always restocked